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Reliance Jio user database leaked online, operator says data is safe

11 July 2017

The information which was available on the website included customers' names, their registered phone numbers, details of the circle the numbers was registered in and when the phone numbers were activated.

Frankly, given that we verified the data for multiple users, as have others, this claim is simply not true. The official representative of Jio over and over guaranteed the client details were hard to hack into.

The "Additional Data Offer" from Reliance Jio is available only for Jio Prime members who have purchased a Asus smartphone from June 16 through offline or online channels. Whenever your phone number and primary email ID leak on the web, there is always a chance of someone, somewhere misusing it. Independent accounts on Reddit also seem to confirm the breach.

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PCMag India accessed the website and we can vouch for the authenticity of the leak.

A site, magicapk.com flown all of a sudden with a pursuit field on the landing page and began spilling out details of Jio clients. "With details like fingerprints and even our retina scans attached with the Aadhaar numbers, I can not explain the horror", he said. No Aadhaar numbers were exposed in any of the searches we made here at FactorDaily as well. Like postpaid users, prepaid users will also get free unlimited voice calls local and STD to all operators and access to Jio apps. "We do our bit.we try and do what we can to protect and make sure that our systems are secure.the thing that we value most is customer privacy, we really take that very seriously", Vittal said. There were stories of people selling Aadhaar numbers earlier. Just typing in a Jio number will display a person's name, email address and alarmingly, his Aadhar number. One can easily find sensitive details about the customer on the website.

A senior official in ministry of IT and electronics said Jio had reported the data breach incident to Cert-In, the ministry agency that tracks computer security.

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While Reliance Jio is calling the information inauthentic, many publications claim to have tested the veracity of data and found it to be true.

The company has also launched two new plan of Rs 399 for Prime customers, which offers 1 GB data per day for 84 days ie 84 GB, secondly the plan of Rs 349 where Jio is offering 20 GB data for 56 days.

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Reliance Jio user database leaked online, operator says data is safe